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Accessibility statement

Samaritaine is committed to making its website accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005.

To this end, Samaritaine is implementing the following strategy and actions:

  • Multi-year accessibility plan;
  • Action plan.

This accessibility statement applies to samaritaine.com.

State of compliance

Samaritaine is partially compliant with the General Accessibility Improvement Framework (RGAA), version 4.1.2, due to the non-conformities and exemptions listed below.

Test results

The initial audit (52.78% compliance rate) of RGAA 4.1.2 compliance carried out by the LVMH Accessibility Centre and then updated by the website development team following the corrections made reveals that:

  • 88.89% of the RGAA 4.1.2 criteria are met.
  • The average compliance rate for the site is 95.61%.

In detail:

  • Number of non-compliant criteria: 8
  • Number of criteria met: 64
  • Number of criteria not applicable: 34

Inaccessible content

Non-compliance

  1. 1.6 — Does each image containing information have a detailed description, if necessary?
  2. 3.3 — On each web page, do the colours used in interface components or graphic elements that convey information provide sufficient contrast (except in special cases)?
  3. 4.3 — Does each pre-recorded synchronised time-based media have synchronised subtitles where necessary (except in special cases)?
  4. 8.7 — On each web page, is each language change indicated in the source code (except in special cases)?
  5. 10.12 — On each web page, can the text spacing properties be redefined by the user without loss of content or functionality (except in special cases)?
  6. 13.3 — Does every web page and every downloadable office document have an accessible version, if necessary (except in special cases)?
  7. 13.8 — On each web page, can the user control any moving or flashing content?
  8. 13.10 — On each web page, can the features that can be used or accessed through a complex action also be accessed through a simple action (except in special cases)?

Derogations for disproportionate burden

Example: The archives of municipal council meeting minutes up to 2010 are in PDF image format. However, it is possible to request a text copy by email.

Content not subject to accessibility requirements

  • Files available in office formats published before 23 September 2018;
  • Third-party content that is neither funded nor developed by the organisation concerned and is not under its control;
    • Booxi.eu iframe
    • One Trust Cookies
    • YouTube videos

Preparation of this accessibility statement

This statement was issued on 19 January 2026. It was updated on 21 January 2026.

Technologies used to build the website

  • HTML5
  • CSS
  • JavaScript

Test environment

Web page testing was performed using the following combinations of web browsers and screen readers:

  • NVDA, Firefox (Windows) 
  • VoiceOver, Safari (macOS) 

The following tools were used during the assessment:

  • CCA (Colour contrast analyser)
  • Code inspector
  • HeadingsMap
  • Web developer
  • ARC Toolkit
  • PAC (PDF Accessibility Checker)

Pages of the website that have been checked for compliance

  1. P01 — Home — https://www.samaritaine.com/fr/   
  2. P02 — Contact — https://www.samaritaine.com/fr/contactez-nous/   
  3. P03 — Legal notices — https://www.samaritaine.com/fr/mentions-legales/  
  4. P04 — Accessibility — https://www.samaritaine.com/fr/declaration-daccessibilite/  
  5. P05 — Search results — https://www.samaritaine.com/recherche/dior/   
  6. P06 — Brand — https://www.samaritaine.com/fr/marques/  
  7. P07 — Givenchy brand — https://www.samaritaine.com/fr/marques/givenchy/  
  8. P08 — History — https://www.samaritaine.com/fr/histoire/  
  9. P09 — DFS Circle — https://www.samaritaine.com/fr/dfs-circle/  
  10. P10 — Plan your visit — https://www.samaritaine.com/fr/planifiez-votre-visite/

Feedback and Contact

If you are unable to access content or a service, you can contact us by email at contact.samaritaine@samaritaine.com to be directed to an accessible alternative or to obtain the content in another format.

Recourse Procedures

This procedure should be used in the following case:

You have reported an accessibility defect to the website manager that prevents you from accessing content or one of the services, and you have not received a satisfactory response.